Privacy Policy

Last updated: March 21, 2026

Pump Payments ("we", "us", or "our") operates the Pump Payments mobile application and website at pumppayments.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We collect the following types of information:

  • Account Information: When you register, we collect your name, email address, phone number, company name, and password.
  • Job and Business Data: Information related to jobs you create, including customer names, addresses, service descriptions, pricing, and job status.
  • Payment Information: Payment processing is handled by Stripe. We do not store your full credit card numbers or bank account details on our servers. Stripe collects and processes payment information in accordance with their own privacy policy.
  • Usage Data: We may collect information about how you access and use the Service, including device information, browser type, and interaction data.

2. How We Use Your Information

  • To create and manage your account
  • To process invoices and facilitate payments
  • To send transactional communications such as invoice notifications, payment confirmations, and job updates
  • To provide customer support
  • To improve and maintain the Service
  • To comply with legal obligations

3. Data Sharing and Third-Party Services

We do not sell your personal information. We share data only with the following third-party services as necessary to operate the Service:

  • Stripe:For secure payment processing and payouts. Stripe's privacy policy is available at stripe.com/privacy.
  • Twilio: For sending SMS notifications (e.g., invoice links and payment confirmations to your customers).
  • SendGrid: For sending email notifications (e.g., invoice delivery and receipts).

We may also disclose your information if required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and row-level security on our database. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data and account.
  • Portability: Request a machine-readable copy of your data.
  • Opt-Out: Unsubscribe from non-essential communications at any time.

To exercise any of these rights, please contact us at the email address below.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pump Payments
Email: support@pumppayments.com
Website: pumppayments.com